Privacy Policy
Last updated: December 8, 2025
Fremont Animal Clinic (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website at https://fremontanimalclinic.com (the “Website”).
By using our Website, you agree to the terms described in this policy.
1. Who We Are
Our website address is: https://fremontanimalclinic.com.
We are a veterinary medical practice providing pet healthcare services and related educational content.
2. Information We Collect
We may collect personal and non-personal information in the following ways:
A. Information You Provide
When you:
- Leave comments
- Submit appointment requests
- Fill out contact forms
- Upload images or documents
- Create an account (if enabled)
- Communicate with us through social media or email
We may collect:
- Name
- Email address
- Phone number
- Pet information
- Content of your message
- Uploaded media
- Any additional information you provide
B. Automatically Collected Data
When you visit the Website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referring website
- Click paths and interactions
- Cookie data
- Advertising identifiers
C. Tracking Technologies
We use digital marketing tools including:
- Google Analytics
- Google Tag Manager
- Google Ads Conversion Tags
- Meta Pixel (Facebook/Instagram)
- TikTok Pixel
- Remarketing and Retargeting Tags
These tools may collect data for:
- Analytics
- Advertiser reporting
- Audience measurement
- Personalized ads
- Conversion tracking
3. Comments
When visitors leave comments, we collect the data shown in the comment form, the visitor’s IP address, and the browser user agent string to assist with spam detection.
An anonymized hash of your email address may be sent to the Gravatar service to check if you use it. Their privacy policy can be found at: https://automattic.com/privacy/.
After approval, your profile picture becomes visible with your comment.
4. Media Uploads
If you upload images to the Website, avoid including embedded location data (EXIF GPS). Visitors to the site may download and extract location information from images.
5. Cookies
We use cookies to improve your browsing experience and enable certain features.
Examples:
- Comment cookies (save your details for future comments)
- Login cookies
- Display preference cookies
- Analytics and marketing cookies (Google, Meta, TikTok, etc.)
You may disable cookies through your browser; however, some site features may not function properly.
6. Embedded Content From Other Websites
Articles and pages may include embedded content (videos, articles, images, etc.) from third-party sites.
Embedded content behaves exactly as if you visited the other website directly.
These sites may:
- Collect data about you
- Use cookies
- Implement additional third-party tracking
- Monitor your interactions
We recommend reviewing their privacy policies.
7. Use of Social Media Content
By tagging @FremontAnimalClinic or interacting with us on social media, you grant us permission to:
- Repost
- Share
- Publish
- Display
- Use your photos, videos or content
In marketing materials including:
- Website galleries
- Social media posts
- Digital ads
- Printed materials
You confirm you own the rights to the content you share.
8. How We Use Your Data
We may use your information to:
- Respond to inquiries
- Schedule appointments
- Provide customer support
- Improve our Website
- Analyze site traffic
- Run advertisements
- Create remarketing audiences
- Prevent fraud or abuse
- Comply with legal requirements
We do not sell your personal information.
9. Who We Share Your Data With
We may share information with:
- Website administrators
- Third-party service providers (hosting, analytics, marketing tools, email services)
- Spam detection services
- Advertising platforms (Google, Meta, TikTok)
- Veterinary practice management tools
- Legal authorities when required
If you request a password reset, your IP address will be included in the reset email.
10. Data Retention
We retain data as follows:
- Comments: indefinitely
- User accounts: as long as the account remains active
- Form submissions: for administrative and legal purposes
- Analytics data: according to Google, Meta, and TikTok retention policies
You may request deletion of your information at any time (except data required by law).
11. Your Rights Over Your Data
If you have an account or have left comments, you may request:
- An exported file of the personal data we hold
- Correction of inaccurate information
- Deletion of your data (where legally permitted)
We may retain certain information for:
- Legal compliance
- Security
- Administrative reasons
12. Where Your Data Is Sent
Visitor comments and form submissions may be checked through automated spam detection and security services.
Some data may be transferred to third-party providers in other countries, depending on the tools used (e.g., Google Analytics, Meta, TikTok).
13. Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
14. Children’s Privacy
Our Website is not intended for individuals under the age of 18.
We do not knowingly collect data from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
The “Last updated” date will reflect the most recent version.
Continued use of the Website constitutes acceptance of any changes.
16. Contact Us
If you have any questions about this Privacy Policy or wish to request data access or deletion, please contact us through the information on our website.